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Online Fax Blog

Friday, June 22, 2012

Executive Privilege for Traditional Fax

Executive Privilege for Traditional Fax

President Obama can claim 'executive privilege' in order to protect 'fast and furious' documents, as stated by the Huffington Post.  Since the 1960's when fax machines became popular in the office they have soared in use to over 19 million in just the United States, as stated by NationMaster. Fax machines gave business an inexpensive way to send documents quickly which was a replacement for the mobile courier or Federal Express. Thus the fax machine became the holy grail of office equipment, a business could not be without one. Usually each corporate group, physical location or department in larger corporations would have a shared fax machine centrally located for twenty or thirty people to access. 

At the time this was a great step ahead in efficiency, however, is it efficient in today's business?

In the business environment fax machines have been given 'executive privilege' protecting them from being replaced by newer more efficient technology such as Online Faxing or a fax server.

Consider how simple and inexpensive sending an email is, now imagine sending faxes just like an email or receiving a fax as an email! Wow, now faxing, Online Faxing, is more simple than even the old fashioned traditional fax machine.

Is your corporation trapped by your fax machine in a tradition of inefficiency?

Copyright 2012, Global Access Inc, Smyrna Tennessee, USA

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Tuesday, June 12, 2012

Turn an iPhone into a Portable Online Fax Machine

Turn an iPhone into a Portable Online Fax Machine

Using one of several new iPhone camera apps which allow one to convert a picture into an Adobe PDF file, also enables Online Faxing. All you need is the iPhone app, CamScanner, plus Online Fax's email 2 fax account presto! You can take a picture of a paper document then send as a fax from your iPhone or Android!

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Monday, June 11, 2012

Find Missing Faxes in 3 Quick Steps

3 Steps to Track Missing Faxes

In the days when faxes were received on a traditional fax machine or fax server, then printed directly to paper, you could know for sure it was received. However, the world of fax machines and fax servers has merged with the digital computer world creating much more efficient online fax sending and receiving, it now integrates with mobile devices, phones, desktop and laptop computers.

Online Faxing, can be accessed from many sources, an office phone system, online fax service provider, virtual office services, local phone company, and through internet service providers. We still tend to think of fax as machine to machine, not realizing it can pass through other services before reaching the target. So, that fax you just sent could be delivered by a hundred different services, using email, ftp, fax machine, fax server, internet folder, etc. 

Now, if the recipient says it didn't arrive, but we know it was sent. Where could it go?
These 3 Steps will help you find that missing fax and diagnose the source of the problem.

FIRST STEP: Find out How Faxes Arrive at the Recipient?
Ask the recipient how they receive faxes?
    Is it an Online Faxing service?
    Is it by a fax server?
    A fax machine?
    From the in-house phone system?
    Is it from a hosted phone service/system?
    Does it arrive in email?

SECOND STEP: Here are suggestions to check if faxes are captured by in-house equipment.
If they use a fax machine have them check if it is working properly?
    Start by printing the machine log report looking for the senders fax number?
    Does it have paper, ink or show any error message on the display?
If they use a fax server have them check with the company computer support person, is it working properly?
If the faxes are handled by there in-office phone system they need to check with the telephony support person, is it working?

THIRD STEP: Here are things to check if faxes are captured by outside or hosted services.
If the faxes are processed by a hosted (out of the office) phone system, Online Faxing service, virtual office, hosted telephone number provider, etc, they need to check with the service, there could be a problem with the service provider? Normally faxes are delivered by email from a service provider and 99% of the time email is the weakest link in receiving faxes.

Be sure to check your junk email or spam folder of the computer you are using in case a spam software update now views those critical faxes as junk.

As always happy Online Faxing!

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Monday, June 4, 2012

3 Internet Fax Sending Options...How to Choose

Corporations considering replacing an aging fax server with cloud Internet fax service must understand the three fax sending options, benefits and drawbacks! So make sure you research each service type before investing time and money to implement a fax solution that is inefficient which doesn't match the corporate requirements and policy.  

Web based account... This type of Online fax sending provides good security, but is the least user friendly and extremely inefficient.  

Email to Fax... Without a doubt the easiest to use and implement, has poor security.  

Desktop software... Provides maximum security, fits in with network security policy and depending on the software features can provide many user productivity benefits.

Before considering any Online fax service be sure to define goals such as increased efficiency, expanded fax capability, provide for remote staff, fax enable world-wide locations, fax machine overflow capture, and on and on. A great resource to quickly provide the details needed for evaluation of services and implementation planning is right here...free online fax guide, protect against wasting time and money, plan a mix of Online fax solutions to best fit overall corporate needs. For in depth planning check out The Definitive Guide to Corporate Fax Solutions. 


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