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Online Fax Blog

Wednesday, March 30, 2016

Whoops – No backup???

You would be shocked at how often people delete or can’t find a file, then its backup isn’t there either… And for some data, that can mean a huge expense to their company.

Want to find out how to avoid that nightmare scenario? Here’s a quick checklist:

To having all your data – when you need it most,

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Friday, March 18, 2016

A “good luck charm” for your network

Now that everybody’s mobile, keeping your network safe from attack is about as easy as cornering a band of leprechauns…read more.

A big “4-leaf clover” to guard it with click here!

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Monday, February 1, 2016

Shocking secrets your employees may be hiding from you

You know the old saying “You don’t get what you expect, you get what you inspect”? Well, it’s doubly true in the digital age. And what you find might shock you.

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Thursday, January 14, 2016

Considering an office move?

If you or anyone you know is even considering an office move, you’ll want to check out this article I just posted: CLICK HERE

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Monday, December 21, 2015

Are notifications killing your productivity?

Get the facts on how technology can drive ordinary people like you and me crazy. And how to protect your time - and your sanity. Learn More Here.

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Wednesday, May 21, 2014

Never busy fax?

So what exactly is Never Busy Fax? What does it do for my company?

First of all, the basic fax machine setup has one fax line to feed fax calls to the machine. The problem with this traditional fax machine setup is while the machine is receiving one fax a second call will get a busy signal. For busy offices such as transportation, hospitals, medical offices, doctor clinics, and laboratories, this is not a good fax solution. The solution is a bundle of lines, called a hunt group, which provides never busy faxing capacity up to the number of lines in the hunt group. Fax servers which use trunk lines, simply a bundle of lines, have never busy fax functionality built in by design. So, if the first line is busy receiving a call, it tries the second and so forth until an open line is connected to the call, thus never busy faxing.

The benefits of a never busy fax service are mostly cost savings and improved service for your fax senders/customers. Imagine every time your customer sends a fax it connects, never a busy signal or failed call. This would reduce phone calls from angry customers asking for another fax number to use. Another benefit would be eliminating fax line hunt groups, fax machines, and fax servers, plus reduce DID numbers. It is conceivable to run an entire corporation on a single fax number instead of a fax number for each person. Now for efficient routing of fax documents that would not be practical.

The cost savings and benefits are significant for busy offices that depend on critical fax documents.
Copyrights, 2014, Global Access Inc, Smyrna Tennessee

Secure fax, HIPAA fax, never busy fax, fax server

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Tuesday, October 29, 2013

What is SIP?

No SIP does not refer to taking a drink in this case, SIP or session initiation protocol, is an internet communications protocol used in two way communications for always on real time conversations, such as a fax call, voice call, or video conferencing.  SIP provides the rules of two connections carrying on a conversation that must take turns talking, listening and waiting for a response.

Other terms used to explain SIP could be voice over ip, fax over ip, online fax, internet phone, etc. All these refer to the SIP technology being used in that particular application. Many corporations are changing over to SIP phone systems to eliminate or lessen the cost of long distance calls, land lines, and gain flexibility in connecting multiple remote offices on the same phone pbx (private branch exchange). This transition from land line phone systems can be a bit rocky, not all SIP service providers are the same. With the low cost of SIP hundreds of SIP service providers have popped up to be a link in the communications chain between calling parties. This technology is changing very quickly, such that there can be a wide range and quality of equipment and software in SIP providers, thus creating weak links in SIP call paths. Of course the results can be dropped calls or difficulty in connecting and lots of frustration. One of the weak areas when implementing a new SIP phone system is the fax portion. Fax calls are less tolerant of weak links, thus fax failure rates as high as 30% is not uncommon. Many of our customers battled an in house SIP phone system or a SIP fax provider before test driving Online Fax. SIP is a great tool, but expect ups and downs until this technology matures.

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